Scene
Improving the delivery of a management program for underserved patients with chronic conditions.
TEAM: Amanda (CXO), Shruti (Design Lead), Alice Lin (Product Manager), Hannah (Marketing), Lindsay (Patient Ops), Joe (Engineer)
PARTNERS: United Healthcare, CareFirst BlueCross BlueShield
PREVIOUS WORKFLOW
STAKEHOLDER WORKSHOPS
FEEDBACK
USER RESEARCH
(Obtained written consent for using photos, names and quotes)
NEW ONBOARDING EXPERIENCE
OUTCOMES
>10%
increase in enrollment
90%
patient satisfaction rate
$17.7 M
raised Series B funding